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Job title: Jobs – Customer Lifetime Analyst

Salary: Competitive

The start-up: This is one of the fastest growing, most exciting and most disruptive tech start-ups on the planet. Grab your seat on a rocket ship!

Other goodies: Competitive salary and benefits

What you'll be doing:

  • Maximising the Lifetime value of every customer
  • Optimise creative, flow and messaging of the application funnel to increase the number of high value customers onboarded.
  • Work directly with our Head of CRM to create testable customer journeys and incentive programmes to drive desirable behaviours during the lifetime of our customers.
  • Identify and quantify opportunities to improve the way we do things
  • Conduct A/B and multivariate tests to find scalable ways of improving the efficiency of the Customer Supply operation.
  • Use rigorous experimental methodology and documenting to ensure the efficacy of test results, and to ensure they are replicable globally.
  • Work with web engineers to design testable online flows pre-application to maximise high value customer applications.
  • Work closely with designers, user researches, data scientists and product managers

What's to love: Have a genuine impact at a fast-growing startup that is changing the world and work with people who love what they do every day!

What they'll love:

  • Extremely strong academic record, with a top degree in a scientific or statistically rigorous degree required
  • Masters or PHD desirable
  • Expertise in A/B testing, multivariate analysis and other forms of experimentation required.
  • Ability to logically break down a problem and isolate biggest opportunities for testing.
  • Very strong SQL and Excel.
  • Expertise in either R or python.
  • Experience in working autonomously on optimisation or growth problems
  • Ability to work collaboratively with multiple other departments
  • Ability to communicate results of detail-intensive experiments in an easily-digestible way to non-technical audience

Have you found love?... email your CV to exceptionalpeople@loveworkuk.co.uk

Posted on: April 25th, 2017

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