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Job title: Jobs – Product Manager

Salary: Competitive

The start-up: One of the most exciting, disruptive and rapidly growing consumer-tech start-ups in Europe, and a Future 50 tech start-up, to boot!

Other goodies: Generous share options

What you'll be doing:

  • Our product team make sure our customers have a brilliant experience with all elements of the our product – from our website to what comes in each delivery and the customer support given to each customer too.
  • We’re looking for a quick-thinking product manager who’s great at delivering projects to have a real impact on the ongoing development of our digital and physical products here.
  • Be a customer-led champion of our Product, delivering changes that make our customer journey better – and that contribute to the business’ growth.
  • Improve our customer retention from delivery to delivery
  • Work collaboratively and cross functionally to support increase in average revenue per order through delivering digital experience to complement our physical innovation
  • Operational support for when things don’t go quite to plan – quick and effective resolution

What's to love: This Series A funded start up (Jam Jar and Octopus) offers you the opportunity to shape a truly innovative and new product, joining an experienced team with a mix of talent throughout the business from companies like graze.com, innocent drinks, Amazon, and Nestle.

What they'll love:

  •  Experienced at bringing new products and innovation to life for customers (mainly digital and could include physical products)
  • Able to fluently use tools, customer data, market info, customer insights and empathy to ideate changes and overhauls to a customer experience – creating game-changing product requirements
  • Can create robust product specifications that meet requirements, capture edge-cases, and deliver a brilliant user experience
  • Organised, effective and collaborative project management experience for outcome delivery, experienced with working with tech teams and operations teams 
  • Always experimenting with AB tests or gaining customer insights from changes to learn and hone
  • Calm under pressure and an expert at reaching great resolutions with the team on board in high-pressure scenarios
  • Track record of managing self-development and being an A-player in high-performance rapidly-growing teams

Have you found love?... email your CV to exceptionalpeople@loveworkuk.co.uk

Posted on: July 10th, 2017

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